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Frequently Asked Questions

How much is a full groom?

All services are priced based on weight. There is a digital scale in the facility that all dogs sit on after services are provided. Please see "Grooming Prices" for more details.

What is a shedding treatment

A shedding treatment is done to reduce shedding. On average shedding is reduced up to 90% for up to 6 weeks. However, each pet is different and their coat will take to the treatment different than others. When the pet comes in, they receive an initial blow out to lift out some of the dead hair. They are then transferred into the tub to receive a special shampoo and conditioner that sets into the hair follicle to pull up the dead hair and loosen the dying hair. Once finished in the tub, they get another blow out and an extended brushing. Pets leave with not only less hair, but a soft and shiny coat as well.

What are the payment options?

We accept cash, check, card, PayPal, and Venmo.

*Note on check payments: Issues with bounced checks will result in that specific customer loosing the option to pay viia check

Do you groom cats?

Yes! However, cats don't sit as nice as dogs and require a quicker groom session due to increased anxiety. We ask that the owner please be present during the appointment to help with any handeling needs.

FAQ: FAQ

How long does it take to fulfill an order?

It all depends on what is being ordered. Almost half of our products are made to order due to customization or quality of freshness.

How do I place a custom order?

If the product you are looking for isn't listed on the website, please feel free to send a message! We would LOVE to bring your vision to life and create any custom product for you.

Do you have grain free treats?

Grain free treats are possible, however it does change the consistency of the treat. Please message us for more information.

How do I get my order?

Orders can be shipped or picked up. When an order is placed for shipping, it is the customer's rersponsibility to cover the cost.

FAQ: FAQ
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